Predictive sales analytics software that actually integrates with your CRM
Predictive insights can transform sales performance — but only if they’re accessible where your team actually works. Too often, predictive sales analytics tools sit outside the CRM, forci
Customer service AI automation workflows that don’t lose the human touch
Customers today expect fast, personalized support, and AI automation workflows make that a reality. Customer service AI automation workflows utilize artificial intelligence to automate repeti
Customer service software for enterprises: Best options that scale with growth
Customer service inside a large organization is rarely simple. Teams sit in different regions, while requests arrive from email, chat, phone, and social channels. And the worst is that workfl
What is lead management in sales?
Lead management involves capturing, qualifying, routing, nurturing, and tracking leads from initial contact to closing the deal. It connects marketing, sales, and service data to turn every i
AI search strategy: A guide for modern marketing teams
Search no longer rewards keywords alone — it rewards clarity. Large language models now read, reason, and restate information, deciding which brands to quote when they answer. An AI search
How to resize an image without losing quality
As a developer, I’ve discovered that images have the power to make or ruin a project. Imagine entering the landing page of a website and seeing a distorted hero image; personally, I will be
The Future of B2B Sales Training
I will confess that I have done Workshops and/or Keynote-style training, even though these can provide some small amount of education, they can’t compare to real training.
Drip campaigns in CRM: Setup and best practices
A CRM with drip campaign capabilities automates personalized email sequences based on real contact data, deal stages, and buyer behavior. Instead of sending the same messages to everyone, CRM
Automated email segmentation: Setting up for better targeting
Automated email segmentation uses dynamic rules and real-time data to group contacts automatically, eliminating manual list updates while boosting campaign relevance.
Top 7 use cases for AI personalization in marketing
As a marketer and consumer, few can explain the impact of AI personalization quite like yours truly.